At e-signfittings we operate a fair price policy. This means that we source high quality sign fixtures and fittings worldwide and sell them at low prices to the trade. If you feel that any item you receive from us is of inferior quality, we will either replace it or refund it.
If you are not happy with any of the products that you receive, you may return the item to us within 14 days of receipt for a full refund. All we ask is that it arrives in the original condition including the packing and the return delivery cost is paid for by the buyer. We recommend that you obtain a certificate of posting as e-signfittings can’t be held liable for returns which are not received by us after posting.
If required, we can organize collection from £22.00 + VAT depending on the size and weight of goods to be returned. If you are interested in this service, please contact us on freephone 0800 195 1099 or by e-mail at firstname.lastname@example.org.
You will be refunded on the same card that you used for your purchase.
Goods ordered in error can be returned to us at the buyers expense and must be received in perfect condition and ready for re-sale. We will then issue a credit less a 20% re-stocking charge.